Last updated: 23/01/2026
This Shipping Policy outlines how CaseBazaar processes, ships, and delivers orders placed on our website. By placing an order, you agree to the terms mentioned below.
Order Processing
- All orders are processed within 24–48 business hours after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Order processing time is separate from delivery time.
CaseBazaar reserves the right to cancel or hold orders in case of:
- Incomplete or incorrect address details
- Payment verification issues
- Suspected fraudulent activity
Shipping & Delivery Timeline
- Estimated delivery time is 3–7 business days, depending on the customer’s location.
- Delivery timelines are indicative and may vary due to courier partner operations.
- Remote or non-serviceable locations may take additional time.
CaseBazaar does not guarantee fixed delivery dates or time slots.
Shipping Charges
- Shipping charges, if applicable, are clearly displayed on the product page or during checkout.
- CaseBazaar may offer free shipping during promotional periods, which can be withdrawn at any time without prior notice.
Order Tracking
- Once the order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.
- Tracking updates depend on courier partner systems and may take time to reflect.
Delivery Attempts & Non-Delivery
- Courier partners usually attempt delivery 2–3 times.
- If the customer is unavailable, unreachable, or refuses delivery, the order may be returned.
In such cases:
- The order will be treated as undeliverable
- No refund or re-shipment will be initiated
Delays & Force Majeure
CaseBazaar shall not be liable for delays caused due to:
- Natural disasters, floods, earthquakes
- Government restrictions or lockdowns
- Courier partner delays
- Strikes, riots, or unforeseen circumstances
Such delays do not qualify for cancellation or refund.
Packaging & Risk Transfer
- All products are securely packed before dispatch.
- Risk of loss or damage transfers to the customer once the product is handed over to the courier partner.
Final Clause
CaseBazaar reserves the right to:
- Modify this Shipping Policy at any time without prior notice
- Refuse service to any customer at its sole discretion
This policy complies with applicable Indian laws and is enforceable under the Consumer Protection Act, 2019.
